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Beacon watches your connected business systems around the clock and surfaces anomalies, trends, and correlations before they become problems, then helps your team resolve customer issues across disconnected systems without the manual hunt. Available now.
Beacon monitors every connected signal 24/7. When something changes or correlates unexpectedly, a ranked briefing surfaces it before your team asks.
Connects movement across multiple signals (for example, revenue and order count moving together) and explains the correlation.
When a ticket comes in, Beacon pulls full customer context across CRM, billing, and order systems automatically.
Proposes a resolution and triages escalations instead of leaving your team to hunt across five tabs.
Beacon runs on Cortex, the platform's shared AI inference layer. One briefing correlated a 512% revenue spike against order-count movement across 3 sources, and flagged 47 customers worth $284K at risk, both surfaced automatically, not queried for.
CortexWant to ask your own questions instead of waiting for a briefing? Cortex runs on the same AI layer and answers in plain English.
See the platform